MyGov MyServices

MyGov MyServices is a one stop application for India, USA, Canada, Australia, New Zealand, Kenya and Bangladesh for important government and public services. It is to help global fellow citizens manage communication with the government and others in a better way.

It helps in having the emergency numbers without having to search in the need of the hour.

“Share with the people who are not so conversant with the app usage and website browsing and you might save a life in the process.”

My Gov is currently available in India, Bangladesh, Canada, Kenya, United States of America (USA), New Zealand & Australia and we are expanding to more countries.

All the above services are available for free use by citizens of the above counties.

Advertisements are the way we keep us alive. In case you want to help by donating, we are at info@uadept.com

UAdept helps a food chain implement on-demand coupons, survey, feedback and polls with SFreya without any mobile apps

SFreya was implemented recently for a major food chain in India for feedback and getting offers on the fly. Any customer visiting any out of the outlet can call a number with a missed call for giving a positive feedback that had SFreya installed on it. All calls with a positive feedback were recorded automatically and were sent automated coupon codes instantly. Later on using “Bulk SMS” feature of SFreya, any new offers or deals or new items added to the menu were SMSed to the customers.

This improved the stickiness of the customer with the brand. In addition to it, it gave the brand and the company a medium to serve the customers through an addition channel and to capture the information of the customers visiting their dine-in locations.

Its a perfect alternative for businesses who wouldn’t want their customers to install yet another app and yet serve their customer in a better way with alternate communication channels.

“Having multiple channels to connect with customers and being able to serve them immediately and automatically is something that is delightful. SFreya has given us that immediate edge over competition.

– Ankush K., Founder SportsBar

 

How SFreya can do wonders for Small and Medium Enterprises

Freya is a smart piece of innovation that can help Small and Medium Enterprises connect with their customers in an automated way. Its a perfect way to collect and respond automatically to customers any time of the day. It also helps businesses integrate customer mobile number related actions in an automated way.

Why SFreya? Because “Mobile Automation is the key to Efficiency”

Some of the immediate impacts that can be implemented in hours are…

  1. Collect customer data for all incoming calls automatically in your way.
  2. Receive customer SMSes with “keywords” like HELP, ORDER, etc.
  3. Auto-response to “keywords” on the basis of the business logic.
  4. Perform actions on the basis of the “keywords” and following data like ORDER <order number>, PRICE <product number>, DUES <student id>, etc.
  5. Collect incoming calling number information and use it to perform actions like BALANCE, MINI STATEMENT, LAST TRANSACTION, etc.
  6. Use “Missed call” facility to conduct call based polls, like receiving a “Yes”or a “No” for a poll by just a missed call, or to get a “positive”or a “negative” feedback of a product, or to get a feedback on
  7. Use “Bulk SMS”facility for sending Push SMS and integrate home-grown and bespoke applications to integrate with PUSH SMS facility using an android mobile device.

SFreya is an amazing piece of android device software that businesses can go-live within a week with most of their system automation and connecting with the businesses. With SFreya, businesses can personalize the user experience with a simple call or an SMS. It enables multiple channels for businesses to respond and communicate with customer 24×7.

Solution for quick business 24×7 automation using SMS and calls:

  • Quality and Consistency
  • Improved Customer Satisfaction
  • Reduced Costs
  • Higher Efficiency
  • Reliable and Customer Response Automation
  • Central Management and Control
  • Competitive Advantage
  • Increased Revenue
  • Automated Reporting & Analysis

SFreya adds “Bulk SMS” to its platform

SFreya extends bulk SMS push feature to its existing set of features. With this now, users and Small/Medium Enterprises can utilize this feature to send bulk or push SMSes to their customers without the need of any bulk SMS gateway channels.

It also comes with an api that can be used to push the SMSes to any number using the account credentials. To use this functionality in any of the company SMEs, all that is required is an OTP and account code along with the api to push the SMSes in an automated way.

The API call is made in both directions to SFreya cloud. One is made to push the bulk SMSes to the platform using any application. And SFreya uses the authentication based api to pull the data of SMSes to be sent to all the devices. Alternatively, bulk push SMS data can also be loaded into the system with the help of support team.

How to configure SFreya

  1. Go to Google Play Store
  2. Search for SFreyagoogle-play
  3. Download SFreya and install
  4. After installation, run the SFreya
  5. It asks for “Account Code” and “Mobile Number” (If you have registered with UAdept and haven’t got your account code yet, email us at info@uadept.com to get your account code and registered mobile number)                sfreya-login
  6. After login, it will show all your keywords configured
  7. You can enable or disable the call feature where every incoming call is recorded and a pre-defined message or action can be performed on it
  8. Once everything is setup, SFreya looks like this       sf-education

For any issues or challenges or support, write to info@uadept.com

Aircel Retailers on MFreya now

With the launch of Idea on MFreya with the universal retailer app for aircelIndia, Aircel has been brought on board with most of their SMS and USSD formats. With the advent of this flexi-app for all telecom retailers and distributors, now no:

  • DON’T remember the short-codes
  • DON’T remember the keywords
  • DON’T remember the format
  • NO more errors

This gives immense freedom to operators and retailers to focus on their core business without worrying about the keywords, short-codes, formats or anything. Market rollout happens in minutes and anyone on MFreya just has to do the standard SYNC on the app.

Currently offering the following with their respective formats, more can be configured on the fly.

  • New SIM Activation: 111 with no keyword (SMS)
  • MNP Activation: 888 with “UPC” keyword (SMS)
  • Check CEF Status: 171 with “CAF” keyword (SMS)
  • SIM Replacement: 171 with “SIMSWAP” keyword (SMS)
  • Last 5 recharges: 171 with “L5R” keyword (SMS)
  • Get SR Status: 171 with “SRSTATUS” keyword (SMS)
  • MRP Details (SOMA): *150*MOBNO# (USSD)
  • Retailer Activation Summary: 171 with “RACT” keyword (SMS)
  • Tertiary & KPI: 171 with “RETP” keyword (SMS)
  • Retailer Helpline: 171 on call (Voice Call)

All of the above are available with their respective formats and options ensuring smooth working for Aircel retailers and smooth business for Aircel without any errors and ensuring all the data is sent flawlessly. The options mentioned above actually trigger an SMS, CALL or USSD session configured and as how sales force triggers an action. More can be configured that can be directed to any website links that will ensure none of the market & sales force are ever required to remember the links and can carry on with their business seamlessly.

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Freedom for Idea Retailers with MFreya

In the age of mobile apps, there is still a huge population tIdea_Cellular_Logo.svghat still survive on the Calls and SMS only. For any telecom operator, getting the required information from the retailers or other users is necessary for getting the desired revenues in place.

Retailers of Idea cellular can now do all their activities on MFreya. From now on :

  • DON’T remember the short-codes
  • DON’T remember the keywords
  • DON’T remember the format
  • NO more errors

MFreya gives the freedom from typing the whole length formats and ensures data accuracy at the same time. MFreya gives the following formats at the moment and more can be configured on the fly:

  • New SIM Activation: 51133 with “ACT” keyword
  • Quick Outstation Verification: 55177 with “OS” keyword
  • Mobile Number Search: 55501 with “PR SEA” keyword
  • Check Activation Status: 51133 with “REP” keyword
  • Check Port-In Status: 51133 with “MNP” keyword
  • Best Offer for Customer: *122# USSD
  • Check Current Points: 55177 with “SL POINT” keyword
  • My Location (FoS/Retailer): 9873645444 with “MYLOC” keyword

All of the above are available with their respective formats and options ensuring smooth working for market retailers and smooth business for Idea without any errors and ensuring all the data is captured flawlessly. The options mentioned above actually trigger an SMS, CALL or USSD session as configured and as how sales force triggers an action.

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Keeping your loved ones safe with Reverse-SoS without data

MFreya implements unique feature that will ensure safety of millions of women, families and loved ones. It helps ensure that their loved ones are always safe by knowing their location even without data connection.

Configuring MFreya for SoS, auto-SoS and reverse SoS

Follow easy steps below to configure SoS, auto-SoS and reverse SoS

  1. Download mfreya from Google Play Store.
  2. Install and sign-upmfreya Home
  3. Open MFreya and go to Settingsmfreya Settings
  4. Open SoS settingsConfiguring SoS
  5. Enter any 3 authorized numbers for SoS
  6. For SoS, when the user clicks the SoS button in red on the home page of the app, mfreya triggers an SMS with the last location stored on the phone to the authorized numbers with the Google Maps link.
  7. Enable auto-SoS, if required. This will send an SMS every 30 minutes with the phone location to all the authorized numbers with the Google Maps link.
  8. For reverse-SoS, any authorized number can send ‘mfSOS’ to the mobile phone with MFreya installed and the phone will send the location back to the authorized user without any intervention from the device with the Google Maps link.Locate a buddy

For this to be work accurately, GPS needs to be enabled whenever the SOS service needs to be used. So, for example, whenever someone is stepping out of home. A must have for all around the world for safety and security of your loved ones.

For sure,
Made in India,
Made for the World 

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SOS for all android users even without internet

MFreya has helped many by introducing the services that are beyond data connection. In a major advancement that brings hope to people when their loved ones are not answering and want to locate them for their safety, MFreya brings a critical feature or SoS and reverse-SoS that doesn’t even require a data connection.

mfreya HomeSoS sends an automated SMS to the authorized numbers every 30 minutes.
MFreya allows a user to configure 3 authorized numbers. But the most effective feature that allows a reverse-SoS. In a reverse SoS, any authorized mobile number can initiate an SMS with the text ‘mfSOS’ to the user of authorizing mobile to get the reverse SoS SMS with the complete url of google maps with location details without any user intervention. A click on the link opens up the map showing exact location of the authorizing number.

Locate a buddyThis has a great usability in India where the safety of women is of prime concern. Its ideal if you want to locate your loved ones in the need of the hour, when every second counts…

SoS/Reverse-SoS – Made in India!!

SFreya for Education Industry

Interacting with students has always been important for all institutions. With the growth of mobile devices in the market, its very important to be able to service all the users. Both the connected and the non-connected.

By implementing SFreya, some of the schoolssf-education have saved in lakhs by servicing the students and staff just by SMS, providing them the information they need at any hour of the day. They have saved by

  • Handling student queries automatically
  • Saving on infrastructure cost like paper, printers, etc. by moving information transfer through emails and SMS
  • Save huge costs by implementing the KEYWORD functionality on a long code or a vanity mobile number for sending information
  • Implement as many keywords as possible
  • Capture all incoming numbers and executing promotions and campaigns on those numbers using “CALL Tracker” option.
  • Implementing different keywords for different groups like staff, students, parents, prospects, etc.

Some of the typical KEYWORDS used by some of the institutions are

  • ADMISSION – for receiving new admission details
  • ATTENDANCE – for knowing personal attendance figures
  • EXAM – for knowing the exam schedule
  • DUES – for knowing any dues towards the institution
  • FEES – for knowing the fee structure
  • MARKS – for knowing the marks or grades in the last exam
  • REGISTER – for registering as a user for SMS data
  • TIMINGS – for knowing the class timings
  • SALARY – for sending the salary information back

Multi-department, single app – MFreya goes to Bangladesh

MFreya launched “Public Services” for Bangladesh with a small list of options covering Railways, Banks and helplines.bangladesh

A list of Public Services is listed below:

  • Bangladesh Railways
    • Current Train Location (SMS)
    • Book/Buy Ticket (USSD)
  • Banks
    • Islami Bank Bangladesh
      • Balance Inquiry (SMS)
      • Mini Account Statement (SMS)
      • Account Information (SMS)
      • Phone Banking (Call)
    • NCC Bank
      • Balance Inquiry (SMS)
      • Transaction Inquiry (SMS)
      • Cheque Book Request (SMS)
      • Account List (SMS)
      • Change PIN (SMS)
      • Help (SMS)
    • Dutch Bangla Bank
      • Balance Inquiry (SMS)
      • Statement Inquiry (SMS)
      • PIN Change (SMS)
  • Helpline Numbers
    • Violence against Women and Children (Call)
    • Child Helpline (Call)
    • Factory Workers Helpline (Call)

This list of Public Services will keep on growing as and when we receive more inputs.

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Single App, multiple departments – List of Public Services on MFreya

MFreya came out with a complete list of public services that can be used in various languages.

MFreya supports all languages including English, Hindi, Marathi, Bengali, Telugu, Tamil and many more…

  • Indian RailwaysPublic Services-Bengali
    • PNR Enquiry (SMS)
    • Train Arrival Departure Enquiry (SMS)
    • Accommodation Availability (SMS)
    • Fare Enquiry (SMS)
    • Train Time Table (SMS)
    • Train Name or Number (SMS)
    • Tran Schedule (SMS)
    • Spot your Train Position (SMS)
    • Call Railways Enquiry (Call)
  • India Post
    • Parcel Tracking (SMS)
    • Electronic Money Order (SMS)
  • Banks
    • ICICI
      • Balance Enquiry (SMS)
      • Last 3 transactions (SMS)
      • Cheque Status Enquiry (SMS)Public Services-Tamil
      • Stop Cheque Request (SMS)
      • Cheque Book Request (SMS)
    • HDFCBalance Enquiry (SMS)
      • Mini Statement (SMS)
      • Cheque Book Request (SMS)
      • Cheque Status Enquiry (SMS)
      • Stop Cheque (SMS)
    • State Bank of India
      • Balance Enquiry by Call (Call)
      • Balance Enquiry by SMS (SMS)
      • Mini Statement by Call (Call)
      • Mini Statement by SMS (SMS)
      • Block ATM Card (SMS)
  • Life Insurance Corporate of IndiaInstallment Premium (SMS)
    • Revival Amount (SMS)
    • Bonus Vested for Policy (SMS)
    • Loan eligibility against Policy (SMS)
    • Know Nomination Details (SMS)
  • KISAAN (mKisan)
    • Kisaan Help (SMs)
    • Unsubscribe from mKisan Portal (SMS)
    • Registration (SMS)
    • Feedback (SMS)
    • Mandi Price (SMS)
    • Farmer Centric Services (USSD)
    • Data Entry Mandi Prices and Arrivals (USSD)
    • Fertilizer Daily Sale Entry (USSD)
  • National Helpline Numbers
    • Women Helpline (Call)
    • Anti-ragging (Call)
    • AIDS Helpline (Call)
    • National Consumer Helpline (Call)
    • Police Control Room (Call)
    • Ambulance Helpline (Call)
    • Fire Service Helpline (Call)
  • Miscellaneous Services
    • EPFO > Activate UAT (SMS)
    • EPFO > Check Balance (SMS)
    • EPFO > Check Balance by Call (Call)
    • PM Tweets on SMS (Call)
    • Check Vehicle Details – VAHAN (SMS)
    • Track Passport Application Status (SMS)

All the above services are available for free use to aid Indian citizens in multiple languages.

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MFreya for Senior Citizens

MFreya launched various public services for Indian citizens that is going to be a lot more helpful for Senior Citizens. In the age of internet, there are still a very high number of people, especially seniors, who are not well versed with the technology. They might have the latest swanky phones given to them by the kids but they will still use it mainly to talk. Even messaging is not so extensively used by them.

In addition to this, another challenge is the language. Not many platforms and applications public-servicesare available in multiple languages. MFreya platform comes in multiple languages for our seniors who are more comfortable in their local language. For this, MFreya comes in Marathi, Hindi, Tamil, Telugu, Bengali and English. This will help using all options of Public Services for someone who would do everything in their local language.

MFreya offers following features for free use in local language:

  • Indian Railways
  • India Post
  • Banks
    • SBI
    • ICICI Bank
    • HDFC Bank
  • Life Insurance Corporation of India
  • Kisaan (mKisan)
  • National Helpline Number (e.g. Women Helpline, Anti-ragging, Police, Fire, etc.)
  • Misc. Services (EPFO, PM Tweets, Vahan, etc.)

All of these are available in local language for use to help in delivering a lot of value for senior citizens of our country who would prefer everything localized and simple.

Multi-lingual MFreya

UAdept launched multi-lingual features on MFreya to support the major languages of India. Currently supported are English, Hindi, Tamil, Bengali, Marathi and Telugu. public-services

All the features launched are supported with these languages. These include “Public Services” and for MFreya corporate clients as well. Other languages if required to be integrated can be done on the fly. This is done by doing simple configurations in the platform. Indian Railways example in various languages is shown below.

Indian-Railways-BengaliIndian Railways - Telugu Indian Railways-English

Indian Railways-Hindi Indian Railways-Tamil

This becomes very important for millions of our fellow citizens who understand only their native language.

MFreya on Google Play

MFreya was launched on Google Play.

google-play

It will be available with a host of “Public Services” for everyone’s use. Its free to use and even the registration is free. It will help all common citizens with feature that will work even without internet. Some of the services include India Post, Banks, LIC, mKisan, etc.